Shipping policy

Last update: May 21st, 2025

Domain name: baterabrand.com
Company Name: Batera Brand, SL
Trade Name: Batera Brand
Registered Office: c/ García de Paredes 78, 28010 Madrid
CIF: B42926709
Email: hello@baterabrand.com
Registration data: Registered in the Commercial Registry of Madrid, dated June 30, 2022, in Volume 43717, Folio 195, Registration 2, Sheet M-771695.

General information

We ship nationally and internationally with no minimum order.

National shipping within the Spanish Peninsula (Spain and Portugal) will be free if your purchase exceeds 75€. Otherwise, transportation costs will be borne by the customer and will vary depending on the chosen destination and shipping speed.

Details by destination:

SPAIN (mainland)

Standard (2 days): 3,5€ in orders < 75€ | free in orders > 75€
Express (24h): 6€ in orders < 75€ | 3€ in orders > 75€

SPAIN (Balearic Islands)

Standard (3 to 4 days): 5€ in orders < 75€ | free in orders > 75€
Express (2 days): 8€ in orders < 75€ | 4€ in orders > 75€

SPAIN (Canary Islands)

Standard (4 to 5 days): 25€ in orders < 200€ | free in orders > 200€
Express: not available
Shipping cost to the Canary Islands includes the DUA costs (16€ in orders under 150€ and 22€ in orders over 150€)

SPAIN (Ceuta and Melilla)

Standard (4 to 5 days): 17€ in orders < 200€ | free in orders > 200€
Express: not available

PORTUGAL

Standard (2 days): 5€ in orders < 75€ | free in orders > 75€
Express (24h): 7€ in orders < 75€ | 3€ in orders > 75€

GERMANY

Standard (6 to 7 days): 7€ in orders < 200€ | free in orders > 200€
Fast (3 to 4 days): 14€ in orders < 200€ | 7€ in orders > 200€
Express (2 days): 20€ in orders < 200€ | 12€ in orders > 200€

ANDORRA

Standard (4 to 5 days): 15€ in orders < 200€ | free in orders > 200€
Express: not available

AUSTRIA

Standard (6 to 7 days): 9€ in orders < 200€ | free in orders > 200€
Fast (3 to 4 days): 15€ in orders < 200€ | 10€ in orders > 200€
Express (2 days): 30€ in orders < 200€ | 15€ in orders > 200€

BELGIUM

Standard (6 to 7 days): 10€ in orders < 200€ | free in orders > 200€
Express (2 days): 20€ in orders < 200€ | 10€ in orders > 200€

DENMARK

Standard (6 to 7 days): 15€ in orders < 200€ | free in orders > 200€
Express (2 days): 30€ in orders < 200€ | 15€ in orders > 200€

FINLAND

Standard (7 to 8 days): 15€ in orders < 200€ | free in orders > 200€
Express (2 days): 30€ in orders < 200€ | 15€ in orders > 200€

FRANCE

Standard (6 to 7 days): 8€ in orders < 200€ | free in orders > 200€
Express (2 days): 15€ in orders < 200€ | 5€ in orders > 200€

IRELAND

Standard (7 to 8 days): 12€ in orders < 200€ | free in orders > 200€
Express (2 days): 30€ in orders < 200€ | 15€ in orders > 200€

ITALY

Standard (6 to 7 days): 12€ in orders < 200€ | free in orders > 200€
Express (2 days): 20€ in orders < 200€ | 10€ in orders > 200€

NETHERLANDS

Standard (6 to 7 days): 12€ in orders < 200€ | free in orders > 200€
Express (2 days): 20€ in orders < 200€ | 10€ in orders > 200€

NORWAY

Standard (6 to 7 days): 20€ in orders < 200€ | free in orders > 200€
Express (2 days): 30€ in orders < 200€ | 15€ in orders > 200€

SWEDEN

Standard (6 to 7 days): 12€ in orders < 200€ | free in orders > 200€
Express (2 days): 30€ in orders < 200€ | 15€ in orders > 200€

UNITED KINGDOM

Standard (4 to 5 days): 15 GBP in orders < 200 GBP | free in orders > 200 GBP
Express (2 days): 20 GBP in orders < 200 GBP | 5 GBP in orders > 200 GBP

UNITED STATES (AMERICA)

Standard (8 to 10 days): $30 in orders < $250 | free in orders > $250
Express (2 to 3 days): $45 in orders < $250 | $20 in orders > $250

OTHER DESTINATIONS

If you want to make a purchase from any other destination, please send us an email at hello@baterabrand.com and we will try to get the best shipping conditions for your destination.

National shipments

When you make a purchase, you will receive an email with confirmation of your order. We will prepare your shipment within the next 24-48 business hours and we will contact a carrier to collect it from our warehouse.

Once the carrier has your order, we will contact you to inform you that your product is on its way. The estimated delivery time indicated above will begin from this moment

Shipments are not made on Saturdays, Sundays or holidays.

Delivery will take place at the address indicated in the order. If at the time of delivery there is no one to pick up the package, a second attempt will be made. In that case, the carrier will contact you at the number provided. To avoid possible delivery problems, we recommend indicating as much detail as possible in the address and providing an operational contact telephone number.

We work with the best carriers so that your product arrives in the best conditions, as soon as possible, so you can enjoy your purchase. However, during special periods (holidays) delivery may take a little longer.

If you have any questions, do not hesitate to contact us at hello@baterabrand.com

International deliveries

We believe that anyone should have access to our clothing, regardless of where they live. That is why, although we are just starting, we want to offer you the opportunity to place orders if you live outside of Spain.

We currently offer shipping to some countries in Europe, United Kingdom and United States of America. If you want to make a purchase from any other destination, please send us an email at hello@baterabrand.com and we will try to get the best shipping conditions for your destination.

When you place an order and the delivery address is in a country outside the European Union (United Kingdom), your order may be subject to duties, taxes or other charges due to local / customs laws. These costs are beyond our control and will be borne by the person to whom the order is addressed. If you are sending an international shipment to a third party, please make sure the recipient knows this information. Likewise, it is possible that the order may be delayed for customs reasons.

We want to be, as always, completely honest with you. We believe we have a good solution for international shipping, but as we are new to this, we do not yet have enough experience and we cannot guarantee delivery times and quality. We are committed to doing our best, but we ask for your trust and a small margin of error. We hope we don't need it :)

If you have any problems with your purchase, please do not hesitate to contact us at hello@baterabrand.com indicating your order number and the incident. We will do everything in our power to ensure that your product arrives in the best possible way and your shopping experience is exceptional.

If you have any questions, please feel free to contact us at hello@baterabrand.com