Privacy Policy

We recommend that you read and understand our Privacy Policy before providing your personal data and consenting to its processing.

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Last updated: April 20, 2023

Domain name: baterabrand.com
Company Name: Batera Brand, SL
Trade Name: Batera Brand
Registered Office: c/ García de Paredes 78, 28010 Madrid
CIF: B42926709
Email: hello@baterabrand.com
Registration details: Registered in the Madrid Mercantile Registry on June 30, 2022, in Volume 43717, Folio 195, Entry 2, Sheet M-771695.

1. Who is responsible for processing your data?

Identity: Batera Brand, SL
VAT: ES-B42926709
Address: c/ García de Paredes 78, 28010 Madrid
Telephone: +34 680 211 112
Email: hello@baterabrand.com

2. What data of yours do we process?

2.1.- Data that has been provided to us when you registered in the online store (www.baterabrand.com) and that corresponds to the following personal data: name, surname, email, address, postal code, city, province, country and telephone number.

2.2.- Request for Newsletters, and which correspond to the following personal data: email.

2.3.- Customer Service and which correspond to the following personal data: email.

Please note that if you choose not to provide us with this information, you may not be able to complete your user registration or enjoy the requested service.

       

      3. For what purpose do we process your personal data and what is the legal basis?

      We have your data for the following purposes, legal basis and retention periods described below.

      3.1. Online store customer registration

      Purpose: The primary purpose is to manage your registration as an online store user, for the development, fulfillment, and execution of the purchase agreement. The secondary purpose is profiling and marketing.

      Legal basis: Main purpose (the Contract) and accessory purpose (legitimate interest).

      Retention periods: The personal data you provide will be retained for a period of 6 years from the date of your last purchase, and will remain blocked until any liability action has expired.

      3.2. Newsletter

      Purpose: The primary purpose is to send personalized electronic communications about our products via email. The secondary purpose is profiling and marketing.

      Legal basis: Primary purpose (consent) and secondary purpose (legitimate interest), in order to send you communications tailored to your interests.

      Retention periods: The personal data you provide will be retained until you unsubscribe, as until then, we will assume that you are still interested in receiving our communications.

      Regarding profiling and marketing, we believe we have a legitimate interest in profiling using the information we have about you (such as your browsing habits and/or purchase history) and the personal data you have provided to us. We understand that processing this data is also beneficial to you because it allows you to improve your user experience and access information based on your preferences. To this end, BATERA BRAND has weighed the interests and rights of the data subjects and the measures adopted by the controller to comply with its general obligations in terms of proportionality and transparency. It has concluded that:

      1.- The impact on people's fundamental rights and public freedoms is limited;

      2.- such treatment can be reasonably foreseen by the interested party;

      3.- The processing of data for the above purposes does not give rise to exclusion, discrimination, defamation, or situations that jeopardize the reputation of the interested party and/or their bargaining power.

      3.3. Customer Service

      Purpose: The purpose is to manage or resolve your request or application.

      Legal basis: Contract and legitimate interest.

      Retention periods: We will process your data for as long as necessary to address your request or application, keeping it blocked until any potential liability action has expired.

      3.4. Physical store customer registration

      Primary Purpose: Sending personalized commercial communications by email (newsletter, advertising information and brand news, exclusive promotions and offers, invitations to exclusive events, contests, and sweepstakes).

      The secondary purpose is profiling and marketing, in order to send you communications tailored to your interests.

      Legal basis: Main purpose (consent) and accessory purpose (legitimate interest).

      Retention periods: The personal data you provide will be retained until you unsubscribe, as until then we will assume that you are still interested in receiving our communications.

      3.5. Acceptance of Cookies on the www.baterabrand.com websites.

      You'll find additional information in our Cookie Policy.

       

      4. Who is the recipient of your data?

      4.1. Data communication.

      The personal data processed is only communicated to third parties in compliance with legal obligations.

      4.2. Data Processors.

      BATERA BRAND will collaborate with third-party service providers who may have access to your personal data and who will process said data on behalf of and on behalf of the Company, as a result of their services. BATERA BRAND follows strict criteria for selecting service providers in order to comply with its data protection obligations and undertakes to enter into the corresponding data processing agreement with them.

      Specifically, BATERA BRAND will contract the provision of services from third-party providers that carry out their activity, by way of example and not limitation, in the following sectors: logistics services, legal advice, supplier approval, multidisciplinary professional services companies, maintenance-related companies, technology service providers, IT service providers, physical security companies, instant messaging service providers, infrastructure management and maintenance companies, and call center service companies.

      For service efficiency, some of the aforementioned providers may be located in territories outside the European Economic Area that do not provide a level of data protection comparable to that of the European Union, such as the United States. In such cases, we inform you that we transfer your data with appropriate safeguards and always safeguarding your data security, by signing the Standard Contractual Clauses approved by the Commission, the content of which can be consulted at the following link: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contractstransfer-personal-data-third-countries_en.

      4.3. Security Measures.

      BATERA BRAND uses information security techniques such as firewalls and access control procedures, all with the aim of preventing unauthorized access to data and ensuring its confidentiality. To achieve these purposes, the user agrees that BATERA BRAND may obtain data for the purposes of the corresponding access control authentication.

      Additionally, any transaction made through BATERA BRAND is carried out through secure payment systems. Confidential payment information is transmitted directly and encrypted (SSL) to the corresponding entity.

      BATERA BRAND declares that it has adopted all necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration, and/or access by unauthorized third parties.

       

      5. What are your rights when you provide us with your data?

      The rights you have regarding the processing of personal data in relation to BATERA BRAND are:

      • Right to request access to your personal data
      • Right to request rectification or deletion
      • Right to request limitation of your processing
      • Right to data portability
      • Right to object to processing
      • Right not to be subject to automated decision-making, including profiling

       

      6. What does the right of access consist of?

      You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, as well as the following information: the purposes of the processing; the categories of data processed; the recipients or categories of recipients to whom the personal data have been or will be disclosed; if possible, the envisaged retention period for the personal data, or, if not possible, the criteria used to determine that period.

      In these cases, we will provide you with a copy of the personal data being processed. Additionally, when you request it electronically, the information will be provided in a commonly used electronic format.

      You may exercise this right every six months, unless there is a legitimate reason to request it, more than once during that six-month period, and we will inform you of the actions arising from your request within one month.

      To exercise your right of access, please send an email to: hello@baterabrand.com

       

      7. What is the right of rectification?

      You have the right to obtain rectification of inaccurate personal data concerning you. To do so, you must provide, where necessary, supporting documentation proving the inaccuracy or incompleteness of the data being processed.

      To exercise your right to rectification , please send an email to: hello@baterabrand.com

       

      8. What is the right to erasure?

      You have the right to obtain the erasure of your personal data when one of the following circumstances applies: it is no longer necessary in relation to the purposes for which it was collected or processed; you withdraw your consent and the processing is not based on another legal basis; you object to the processing and other legitimate grounds for processing do not prevail; or it has been processed unlawfully.

      To exercise your right to erasure , please send an email to: hello@baterabrand.com

       

      9. What does the right to restriction of processing consist of?

      You will have the right to obtain restriction of data processing when any of the following conditions apply:

      1. when you have challenged the accuracy of your personal data, for the period that allows the data controller to verify the accuracy of the same;
      2. If you consider that the processing is unlawful and the data controller has opposed the deletion of your personal data and you request a restriction on its use instead;
      3. that the data controller no longer needs the personal data for the purposes of the processing, but you need them for the formulation, exercise or defense of legal claims;
      4. In the event that you have objected to the processing, while it is verified whether the legitimate reasons of the data controller prevail over yours.

      When you have obtained the restriction of processing in accordance with this section, you will be informed by the data controller.

      To exercise your right to restrict processing , send an email to: hello@baterabrand.com

       

      10. What is the right to data portability ?

      You will have the right to receive the personal data concerning you, which you have provided to the data controller, in a structured, commonly used and machine-readable format, and to transmit it to another data controller when: the processing is based on consent and is carried out by automated means.

      When exercising your right to data portability, you will have the right to have your personal data transmitted directly from one controller to another when technically feasible.

      The right to data portability does not extend to data that the data controller has inferred from data derived directly from the controller's use of the services provided.

      To exercise your right to data portability , send an email to: hello@baterabrand.com

       

      11. What is the right to object ?

      You have the right to object to the processing of your data at any time. If you exercise this right, the data controller will stop processing your personal data unless we demonstrate compelling legitimate grounds for the processing to prevail over your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.

      To exercise your right to object , please send an email to: hello@baterabrand.com

       

      12. What does the right not to be subject to automated decision-making, including profiling, consist of?

      You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly affects you; unless:

      -such decision is necessary for the conclusion or performance of a contract,
      - is authorized by law or
      - is based on consent.

      To exercise your right not to be subject to automated decisions , please send an email to: hello@baterabrand.com

      Additionally, we inform you that you can contact the Spanish Data Protection Agency to obtain additional information about your rights.

      We also inform you, if consent has been given for a specific purpose, that you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

      We also inform you that you can file a complaint with the competent Data Protection Supervisory Authority, the Spanish Data Protection Agency (https://www.aepd.es), especially if you have not received satisfaction in the exercise of your rights.

       

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      If you have any questions, please feel free to contact us at hello@baterabrand.com